Carol Schmid examines what it is about the nature of ME/CFS that makes it likely to generate skepticism.
Despite ME/CFS being an illness so severe that it has been found to cause a poorer quality of life than any major illness including cancer , its sufferers continue to be disbelieved, shamed and abandoned by doctors, friends and family. It is an illness that affects every major bodily system including the heart, nervous system, immune system and the production of energy. These patients are poorly served by contemporary medicine and die from heart failure and commit suicide in greater numbers and at far younger ages than the general population .
Why is this illness so stigmatized? The nature of the disease itself contributes to the problem. ME/CFS has several features that undermine the credibility of those reporting it.
Symptoms come and go
ME/CFS symptoms fluctuate. One moment a person with ME/CFS may be able to do many of the things a healthy person can, and yet, not much later, find themselves too debilitated to make it to the bathroom or hold a conversation. Patients encounter a number of responses to the unpredictability of their illness. One of those responses is to become skeptical.
That these ups and downs can be challenging to understand was first brought home to me by an old friend, a kind and usually sympathetic person. His cousin, who has ME/CFS, was staying with his family and he was scoffing at her claims of disability. “She claims she can’t make it up and down the stairs to the third floor guest room”, he told me, “Yet I noticed she had no trouble making it down to raid the fridge at midnight.”
It is not only friends and family who are confused by the fluctuating nature of this illness, most doctors are not well enough informed to grasp the implications or know how to meet the challenges. They are generally only superficially acquainted with ME/CFS.
Since symptoms are often so severe, people suffering from ME/CFS are rarely seen at their worst. When their energy production has ground to an almost complete halt, they may have trouble lifting their head to drink water, let alone get out of bed or meet people. One of the most eminent ME/CFS doctors said that when a severely ill patient is standing, they are near organ failure because of the low cardiac output . This is a a painful condition and many days are spent simply enduring. So when patients do make an appearance in public, they are at the better end of their illness spectrum.
The fact that symptoms appear and disappear without warning, makes testing for them as hit or miss as playing a roulette wheel. Doctors are often confused by this. (A negative test is interpreted as proof and negative test results get used against patients). When symptoms are at their worst, these patients are generally too sick to show up in a doctor’s office at all. This means it’s more likely than not that a symptom will not be captured on a test. And this applies only to symptoms for which there are tests. Most ME/CFS symptoms lack a test. In those cases, doctors tend to be even more skeptical.
There are so many symptoms
Another feature of this illness which makes it a challenge to being taken seriously, is the sheer number and variety of symptoms. The fact that this illness impacts every major bodily system means it generates a wide variety of symptoms. This in itself undermines credibility. For example, one of the medical criteria for the diagnosis of hypochondria is “presenting a large number of symptoms”. Once a suggestion of hypochondria enters a patient’s record, prejudice is engendered which can destroy the patient’s chance of getting care indefinitely. Since many doctors’ reactions suggest disbelief, patients with ME/CFS are typically haunted by fear of this. Every encounter with a new medical provider raises concern about being believed.
Some of the symptoms are bizarre
The fluctuations and the numerous symptoms both provoke skepticism. As if this weren’t enough to make it hard for people to believe, a third feature of the illness complicates things even further….many of these symptoms are outright bizarre. This is because the disease disrupts the brain and nervous system. Patients may have a heightened sensitivity to vibratory sensations, to smells, noises and lights. These things may actually make them sicker. Complaining of things that seem mild to others, or may not even be perceptible to them, is a recipe for being discounted or considered neurotic or hypochondriacal.
ME/CFS also brings cognitive dysfunction that can lead to very strange behavior. I once put my wallet in the freezer and later tried to turn on the kitchen faucet by pressing the soap dispenser. I randomly forgot things like how to drive (I just sat behind the wheel and drew a complete blank), and yes, literally my own name, at a very inopportune moment. One time, for about three weeks, the center of my visual field was blank, making it impossible to read. Each time I tried to focus on a particular word it disappeared, while the surrounding words were teasingly there, but only if I didn’t focus on them and try to actually read them. At the time, I had no way of knowing this would pass. No one to tell, no one to reassure me that I would ever read again.
The writer Floyd Skloot found “the Xerox machine apparently stands for all machines in my rearranged brain.” He asked his wife to Xerox his coffee, his son to Xerox the lawn, and assured his daughter that the doctor would Xerox her broken arm.
Not taking this illness sufficiently seriously is a tragic mistake
This is an illness that seems almost designed to make its sufferers seem crazy. Nevertheless, not taking it seriously is a tragic mistake. Whether or not these patients sound credible they have a very serious, and extremely debilitating illness.
A patient with a particularly severe case of ME/CFS, Mike Dessin, described his condition of a year earlier: “I was completely bedridden and unable to lean up more than a few inches. I was unable to read, write, understand words when spoken to, or complete a thought process. Even a bit of thinking would hyper stimulate my nervous system too much. I had severe dementia. I couldn’t see the walls around me. Neurological dysfunction too obscure to put into words. In the last month before my recovery I was unconscious an estimated 90% of the time, not sleeping but literally unconscious. I was basically comatose” .
Several studies have found that ME/CFS results in a lower quality of life than any of the other major chronic illnesses. Records kept by the National CFIDS Association show 20% of patients died from heart failure at an average age of 58, a whole quarter century younger than the national average for heart failure. A further 20% died from suicide, at an even younger average age . The sample size is too small to be set in stone, but it is an indication that failing to take this illness seriously has very serious consequences.
Yet Widespread Stigma Persists
Despite this, patients continue to suffer widespread misunderstanding, prejudice and stigma. Families often abandon their sick family members, or deny the reality of their illness. Rallying in support, as is usual with other severe illnesses, occurs far less frequently for sufferers of ME/CFS, and friends similarly drift away. Social isolation and abandonment are cruel treatment for people who have lost the lives they knew and so much else. Perhaps what patients most vitally need from friends and family is the explicit assurance that their suffering is known to be real, to be severe and that they are cared about. Surprisingly few people will even ask these patients how they are doing.
The Medical Establishment, which could protect patients from stigma, instead perpetuates it
An illness so open to skepticism and misunderstanding brings a special responsibility to health care professionals to see that patients get the care they need. They have an important role to play in validating and providing information. In reality they have abandoned these patients and perpetuated the stigma of ignorance.
The failure of the medical establishment to respond appropriately to ME/CFS has been widespread. For a number of years, personnel at the CDC made the subjective decision that the illness was not real. They pinned cartoons about “yuppie flu” to the walls in their office. They took Congressional mandated funds allocated for research into this life-robbing illness and diverted them to other illnesses.
It is now over a quarter of a century since the outbreak at Tahoe. Much research has been done. We may not have identified a cause, but we have made many discoveries. Much is known. There are hundreds of scientific research findings on neurological, immunological, cardiovascular, cellular energetic, glandular, circulatory, muscular and many other abnormalities associated with ME/CFS. There is no longer any excuse for the widespread ignorance that exists among those who are responsible for providing healthcare.
The American Medical Association has not made a good faith effort to educate professionals about this disease
Perhaps the single failure most responsible for the perpetuation of this injustice is that of the American Medical Association. Often families and friends are taking their cue from the medical establishment. If the patient had a knowledgeable doctor, this could provide the credibility and understanding that would legitimize the illness in the eyes of the patient’s social group. However, the response of the American Medical Association has been cruelly inadequate. The absence of validation alone is profoundly worsening the suffering of these patients who already suffer so much.
There are no specialists for this highly complex, life-destroying illness. It is largely consigned to the primary care physician. It is absurd and disingenuous to assert that a primary care clinician could be responsible for ME/CFS care. These doctors are given only cursory ME/CFS training. How could a primary care physician seriously be expected to keep up with all the latest developments in a complex, multi-systemic progressive illness like ME/CFS? Even if it were not impractical, no real effort has been made to prepare them for this task. The CDC recommends that HIV patients be seen by HIV specialists because the complexity of the disease necessitates the care of someone solely devoted to HIV. If complexity is the criterion, ME/CFS certainly deserves its own specialty care.
Conventional specialists are equally, if not more, deplorably uninformed. Doctors who have not even read any consensus guidelines for treating patients with this illness  are having this task thrust upon them. Doctors are understandably flummoxed by the ME/CFS patient’s presentation of symptoms. Without training to guide them, they must draw on their personal resources. Never having heard of things such as delayed POTS, or other uncommon symptoms, they typically search for an exit, which means a way to drive the patient away by one means or another.
In the leadership vacuum that exists, prejudiced doctors can and do give free reign to their subjective and damaging opinions. It is not often they state it so explicitly, but I once had a doctor who, upon hearing that I had ME/CFS literally said, “I have an opinion about Chronic Fatigue Syndrome.” Many “forget” that they are not psychiatrists and resort to psychologizing, which is a form of patient abuse. Some make recommendations more appropriate for depression, “Get out more, push yourself to exercise” which is potentially dangerous advice. Others, without justification, give referrals to psychiatrists. Most ME/CFS patients have experienced several instances of such discrediting. I was personally told by one such doctor that I needed to “lose my insurance”. Repeated encounters with an attitude of skepticism can cause patients to become defensive, and so appear to have psychological issues. Patients who are poor or live rurally may not have the option of looking for another doctor. The general lack of interest and support drives many patients from further seeking care. This situation leaves patients to fend for themselves. This can pave the way to hopelessness, physical deterioration and in worst case scenarios, suicide.
A doctor’s role is not limited to diagnosis and treatment. Lack of available treatment is not an excuse for neglect
This irresponsible neglect by the medical establishment points to a failure to honor its social contract. A clinician’s role does not begin and end with diagnosis and treatment. For example, they have been given, by our society, a responsibility to attest to a patient’s functional status. This means a practitioner is obligated to do their best to assess the patient’s physical limitations. With an illness that causes many disabilities for which there are no tests to measure them, a physician needs to listen openly and objectively. This is one of many roles a doctor may need to play. Our society trusts physicians as authoritative advocates for their patients, to employers, to courts of law, to government departments, housing officials and others. To simply disregard and dismiss patients until a treatment is found is to abandon these duties and deprive patients of their equal rights. Doing so can also put a patient directly in medical danger in many ways. If they need medical equipment, for example, but, their reason for needing it differs from the insurance company’s stated criteria (as often happens with ME/CFS), without a doctor to make their case they don’t get taken care of. Patients may have symptoms which require accommodation, whether or not these symptoms are well-known. For example, I have autonomic problems which make it necessary for the room temperature to be carefully controlled or I risk cardiovascular collapse. I have a history of near misses. One doctor prevented me from having an urgent procedure because she refused to accommodate this need on the grounds there was no test affirming it.
In 22 years of illness, and having seen many doctors, I have had only one doctor who understood the needs created by this illness and found ways to use her resources to help meet them. Dr Andrea Thach went to bat for me. She wrote letter after letter staunchly urging that my accommodations be taken seriously. She wrote a letter for ER which has repeatedly protected me. She provided what felt like shelter in a war zone. While she was my doctor, it was only my illness I had to contend with, and not the medical community as well. Patients need their doctors to stand up for them, and by and large they are not getting this support.
ME/CFS needs an energetic education campaign for all professionals
Patients suffering from this widespread condition deserve a doctor who is familiar with their illness and its complications. A great deal of current suffering would be alleviated if all doctors of ME/CFS patients could give them recognition for their severe suffering. Patients deserve a doctor who knows and can assure them they are not alone and that their condition is well documented, if not well explained as yet. A doctor can only do this if they are familiar with the subject and its medical literature. One step in this direction would be to require every practitioner to study and test highly on a consensus guidelines document such as those already created .
While this illness is challenging to understand, we already know quite enough that this stigma could be largely put to rest by wise leadership from those responsible. A fundamental problem lies with the failure to educate doctors in this illness. It is indefensible that they are still so uninformed regarding an illness so serious, complex and widespread.
The CDC estimated that 80% of U.S. sufferers remain undiagnosed. This is a failure that is destroying and costing lives and must be rectified. Patients deserve knowledgeable physicians for this devastating illness and its far-reaching effects. This decision lies with the American Medical Association. (The rights of self-regulation are delegated to them by federal legislation. Society can alter the terms of that social contract and reclaim some of these powers). The effect of the decisions they have made up to this point is discriminatory and a large percentage of patients end up receiving no care at all. The current practice is driving sick patients away in droves, deepening their isolation and turning many, if not most, ME/CFS patients into virtual lepers.
We are social beings and while the social exclusion and neglect of people with this illness may have been initially understandable, it is no longer ethical, humane or worthy of any person or society that would like to be considered civilized.
 The functional status and well being of people with myalgic encephalomyelitis/chronic fatigue syndrome and their carers. BMC Public Health 2011 May 27
 Causes of Death Among Patients with Chronic Fatigue Syndrome. Health Care for Women International 2006 27:615-626
 Paul Cheney M.D. Ph.D. “Diastolic Dysfunction in CFS“. September 9th, 2006
 Mike Dessin, in testimony to the Dept of Health and Human Services. https://www.hhs.gov/advcomcfs/meetings/presentations/dessin1009.pdf
 “Myalgic Encephalomyelitis/Chronic Fatigue Syndrome: Clinical Working Case Definition, Diagnostic Treatment and Protocols A Consensus Document“. Journal of Chronic Fatigue Syndrome Vol. 11, Number 1 2003
Carol Schmid had to give up college teaching in 1994 when ME/CFS made it no longer possible for her to hold up her arm to write on the chalkboard. She lives in Oakland with her son.